A damning new report by the Law Society of England and Wales has spotlighted serious UK court system problems. The State of the Courts: Solicitors’ Views on the Court Infrastructure in 2025 report paints a vivid picture of crumbling buildings, failing technology, and significant delays.

Solicitors who responded described many court buildings as “shambolic,” “neglected,” or “on their last legs.” These descriptions underscore how much the system is under strain, and increasingly failing those who depend on it.

Infrastructure Failures: Unsafe and Inaccessible

The report lists awful conditions: asbestos, mould, sewage leaks, and even rotting seagulls in insulation have forced some courts to close. Heating systems fail, toilets are broken, and many buildings lack basic amenities like water or heating.

Accessibility is especially concerning. Broken lifts, missing grab rails, and unmarked ramps make it difficult, or impossible, for disabled users to access justice. These are not fringe problems; they affect core rights.

Technology Breakdown: Remote Hearings Undermined

Technology failures compound the issue. One in five solicitors said courtroom tech was “not at all” fit for purpose. Common complaints include:

• Spotty or unreliable Wi-Fi
• Lack of equipment for hybrid or remote hearings
• Faulty cabling or too few plug sockets
• Old video systems incapable of modern use

These tech issues lead to tangible consequences: 63% of respondents said they had witnessed hearings delayed, moved, or adjourned because courts were not usable.

Real World Costs: Families in Limbo

These UK court system problems don’t stay on paper. Families, victims, and clients are left stranded. Legal cases stall. People lose jobs. Housing becomes unstable. Time and money are wasted. The report warns that justice is being denied to people who often need it most.

The Case for Alternatives Like Shared-Lawyer Models

Given the systemic failures, out-of-court options become more critical. Models like shared legal advice and mediation offer routes that dodge court delays and dysfunction. You may especially find it worthwhile to explore how sharing a lawyer can keep couples out of court altogether.

That said, some cases demand the courts, especially in high-conflict or vulnerable situations. Those individuals deserve access to a functioning system. For now, though, the report provides a harsh reminder: reform and alternatives are not optional, they are urgent.

Read the Full Report:  The Law Society – State of the Courts – solicitors views on the court infrastructure in 2025_